Book Your Reservation with Santa

Reservations are strongly recommended – walk-ins allowed as schedule permits but cannot be guaranteed. To book your reservation, select your preferred date and time below.

A $20 deposit is required at time of booking. Your deposit includes your visit with Santa and a $20 credit towards your purchase of photos and/or digital download.

Click here for Santa’s location

**One reservation per family (up to 5 children)
Multiple families each need their own reservation **

Santa’s Schedule

November 22 – 23
Saturday – Sunday 11:00am – 7:00pm (Break 3:00pm – 4:00pm)

November 24 – November 30 (Closed Thanksgiving)
Monday – Tuesday 3:00pm – 7:00pm
Wednesday 11:00am – 7:00pm (Break 3:00pm-4:00pm)
Friday – Sunday 11:00am – 7:00pm (Break 3:00pm – 4:00pm)

December 1 – 11
Monday – Friday 3:00pm – 7:00pm
Saturday – Sunday 11:00am – 7:00pm (Break 3:00pm – 4:00pm)

December 12 – 18
Monday – Thursday 11:00am – 7:00pm (Break 3:00pm – 4:00pm)

December 19- 23
Daily 11:00am – 8:00pm (Break 2:00pm – 3:00pm: 5:00pm – 5:30pm)

December 24
10:00am – 4:00pm (Break 1:00pm – 1:30pm)

Pet Night
December 1 & 8
3:00pm – 7:00pm
December 15
4:00pm – 8:00pm

Frequently Asked Questions

Q- Where is Santa Located?
A- North Hills Shopping Center 4321 Lassiter at North Hills Ave, Raleigh, NC 27609. Suite #113. (Former Lululemon store)

Q- Is this the same Santa that was at Crabtree Valley Mall Last Year?
A- Yes, he Has relocated to “Santa Town” at North Hills Shopping Center

Q- May I just show up and wait in line?
A- Yes. While reservations are recommended walk-ins are accepted. Please note that reservations have priority and walk-in customers will be worked into the queue as time permits. Wait times could exceed one hour.

Q- Can I make an appointment at the set?
A- Yes, but it is best to make it online prior to coming to the set to assure a time that is convenient for you.

Q- Is there a cost to making an appointment with Santa?
A- The appointment portal requires a $20.00 deposit. Your deposit includes your special time with Santa and a $20.00 credit towards any digital photo purchase.

Q- What if I need to change my appointment after I book?
A- When you book an appointment you will create an account in the system. If you need to change your appointment, simply log into your account (click the “Existing customers click here” button) enter your email and password, and sign in. Click on the booking and “change booking” button.

Q- May I cancel my appointment?
A- There are no refunds or cancellations after you have booked your appointment or if you no-show. You will be able to log into your account and change your appointment while time slots are available.

Q- What if my child gets sick?
A- Please do not bring your child or any other family member that is showing symptoms of illness of any kind. You may log into your account and reschedule your appointment.

Q- Where do I park?
A- For closest parking options: NH Parking Map – Lassiter District.jpeg
For more property options: https://www.visitnorthhills.com/parking