Plaza Las Americas
Book Your Reservation with Santa
Reservations will only be available specific hours Monday –
Thursday each week. Friday – Sundays will be walk-ins only.
During reservation times, they are strongly recommended – walk-ins allowed as schedule permits but cannot be guaranteed. To book your reservation, select your preferred date and time below.
A $20 deposit is required at time of booking. Your deposit includes your visit with Santa and a $20 credit towards your purchase of photos and/or digital download.
**One reservation per family (up to 5 children)
Multiple families each need their own reservation **
Schedule
Santa Arrival Event
November 16 at 11:30am
Set to open at 12:30pm – 7:00pm
November 17 – 26 (Closed Thanksgiving)
Monday – Saturday 11:00am – 8:00pm
Sunday 11:00am – 7 :00pm
November 28 – 30
Friday 9:00am – 8:00pm
Saturday 9:00am – 9:00pm
Sunday 11:00am – 7 :00pm
December 1 – 18
Monday – Saturday 10:00am – 9:00pm
Sunday December 7: 11:00am-7:00pm *Pet Night 7pm-10pm
Sunday December 14: 9:00am – 7:00pm *Pet Night 7pm-10pm
December 19 – 23
Monday – Saturday 9:00am – 9:00pm
Sunday 9:00am – 9:00pm *Casa Cuna Orphanage
Monday – Tuesday 9:00am – 9:00pm
December 24
9:00am – 7:00pm
December 25 CLOSED
THREE KINGS
December 26 – 31
Friday – Saturday 11:00am -8:00pm
Sunday 11:00am – 7:00pm
Monday – Wednesday 11:00am – 8:00pm
January 1 CLOSED
January 2 – 4
Friday -Sunday 11:00am – 9:00pm
January 5
Monday 11:00am – 7:00pm
**Pet Night
November 24 & December 8
7:00pm – 10:00pm
Frequently Asked Questions
Q- Where is Santa Located?
A- 1st Level – Grand Court 1er Nivel – Atrio Central
Q- May I just show up and wait in line?
A- Yes. We will only be taking reservations for limited hours Monday – Thursday each week. Friday, Saturday & Sundays will be walk-ins only. Please note that Monday – Thursday reservations have priority and walk-in customers will be worked into the queue as time permits. Wait times could exceed one hour.
Q- Can I make an appointment at the set?
A- Yes, but it is best to make it online prior to coming to the set to assure a time that is convenient for you.
Q- Is there a cost to making an appointment?
A- The appointment portal requires a $20.00 deposit. Your deposit includes your special time with the Three Kings and a $20.00 credit towards any digital photo purchase.
Q- What if I need to change my appointment after I book?
A- When you book an appointment you will create an account in the system. If you need to change your appointment, simply log into your account (click the “Existing customers click here” button) enter your email and password, and sign in. Click on the booking and “change booking” button.
Q- May I cancel my appointment?
A- There are no refunds or cancellations after you have booked your appointment or if you no-show. You will be able to log into your account and change your appointment while time slots are available.
Q- What if my child gets sick?
A- Please do not bring your child or any other family member that is showing symptoms of illness of any kind. You may log into your account and reschedule your appointment.
Q- Where do I park?
A- Closest entrances are The Cheesecake Factory or the JC Penney entrance.