Colonie Center

Sensitive Santa Event at Colonie Center
Reservation Required
Sunday, December 10th ONLY
9:00am – 11:30am

Schedule your special time with Santa in a sensory friendly environment. Reservations are required for this event.

To book your reservation, select your preferred time below.

A $20 deposit is required at time of booking. Your deposit includes your visit with Santa and a $20 credit towards your purchase of photos and/or digital download.

Q- Where is Santa Located?

A- Lower level next to L.L. Bean

Q- May I just show up and wait in line?

A- Reservations are required for this event. There are limited spaces available. If you arrive without a reservation, the staff will do their best to book you into an open space, if available.

Q- Is there a cost to making an appointment with Santa?

A-The appointment portal requires a $20 deposit. Your deposit includes your special time with Santa and a $20 credit towards any digital photo purchase.

Q- What if I need to change my appointment after I book?

A-When you book an appointment you will create an account in the system. If you need to change your appointment, simply log into your account (click the “Existing customers click here” button) enter your email and password, and sign in. Click on the booking and “change booking” button.

Q- May I cancel my appointment?

A-There are no refunds or cancellations after you have booked your appointment or if you no-show. You will be able to log into your account and change your appointment while time slots are available.

Q- What if my child gets sick?

A-Please do not bring your child or any other family member that is showing symptoms of illness of any kind. You may log into your account and reschedule your appointment.

Q- Where do I park?

A- Closest entrance is next to L.L. Bean.