Book Your Reservation with Santa
Reservations are strongly recommended – walk-ins allowed as schedule permits but cannot be guaranteed. To book your reservation, select your preferred date and time below.
A $20 deposit is required at time of booking. Your deposit includes your visit with Santa and a $20 credit towards your purchase of photos and/or digital download.
**One reservation per family (up to 5 children)
Multiple families each need their own reservation **
Santa’s Schedule
Tree Lighting Event
November 22 (Walk-ins only)
6:30pm – 9:00pm
November 23 – 30 (Closed Thanksgiving)
Monday – Thursday 2:00pm – 7:00pm (Break 4:00pm – 4:30pm)
Friday – Saturday 11:00am – 8:00pm (Break 3:00pm – 4:00pm)
Sunday 12:00pm – 6:00pm (Break 3:00pm -3:30pm)
December 1 – 14
Monday – Wednesday 2:00pm – 8:00pm (Break 5:00pm – 5:30pm)
Thursday – Saturday 11:00am – 8:00pm (Break 2:00pm – 3:00pm)
Sunday 12:00pm – 6:00pm (Break 3:00pm -3:30pm)
December 15 – 17
11:00am – 8:00pm (Break 2:00pm – 3:00pm)
December 18 – 20
10:00am – 8:00pm (Break 2:00pm – 3:00pm; 5:00pm – 5:30pm)
December 21
11:00am – 8:00pm (Break 2:00pm – 3:00pm)
December 22-23
10:00am – 8:00pm (Break 2:00pm – 3:00pm; 5:00pm – 5:30pm)
December 24
9:00am – 6:00pm (Break 1:00pm -2:00pm)
Santa Paws
December 1, 8, & 15
5:00pm – 8:00pm
Santa Cares – Reservations Only
November 30,
December 7 & 14
9:00am – 11:00am
Q- Where is Santa Located?
A- Winter Wonderland is located at 911 Garden Park Dr., Allen, TX 75013 – next to Hindy House.
Q- Where do I park?
A- The closest parking garage has two entrances – behind Sephora ((919 Garden Park) and behind Blue House Too (970 Watters Creek Blvd). Once parked, head to the North breezeway on the second level. Take a left at the end of the breezeway. Santa will be on the left.
Watters Creek Village Directory
Q- May I just show up and wait in line?
A- Yes. While reservations are recommended walk-ins are accepted. Please note that reservations have priority and walk-in customers will be worked into the queue as time permits. Wait times could exceed one hour.
Q- Can I make an appointment at the set?
A- Yes, but it is best to make it online prior to coming to the set to assure a time that is convenient for you.
Q- Is there a cost to making an appointment with Santa?
A- The appointment portal requires a $20.00 deposit. Your deposit includes your special time with Santa and a $20.00 credit towards any digital photo purchase.
Q- What if I need to change my appointment after I book?
A- When you book an appointment you will create an account in the system. If you need to change your appointment, simply log into your account (click the “Existing customers click here” button) enter your email and password, and sign in. Click on the booking and “change booking” button.
Q- May I cancel my appointment?
A- There are no refunds or cancellations after you have booked your appointment or if you no-show. You will be able to log into your account and change your appointment while time slots are available.
Q- What if my child gets sick?
A- Please do not bring your child or any other family member that is showing symptoms of illness of any kind. You may log into your account and reschedule your appointment.
Help Contact: please email us at info@ameventphotos.com with any questions.