Simi Valley Town Center
Santa's Schedule
November 16 – 17
Saturday 11:00am – 3:00pm
Sunday 3:00pm – 7:00pm
November 18 – 21 CLOSED
November 22 – 24
Friday – Sunday 3:00pm – 7:00pm
November 25 – December 1 (Closed Thanksgiving)
Monday – Wednesday 3:00pm – 7:00pm
Friday – Sunday 11:00am – 7:00pm (Break 3:00pm – 4:00pm)
December 2 – 19
Monday – Friday 3:00pm – 7:00pm
Saturday – Sunday 11:00am – 7:00pm (Break 3:00pm – 4:00pm)
December 20- 23
Daily 10:00am – 8:00pm (Break 3:00pm – 4:00pm)
December 24
10:00am – 6:00pm (Break 2:00pm – 2:30pm)
Tree Lighting
November 16
*see mall website for details*
Pet Night
November 25, December 2 & 9
3:00pm – close
Frequently Asked Questions
Q- Where is Santa Located?
A- Santa’s in a new location this year, not far from where he was previously.
1555 Simi Town Ctr Way, Suite 200, Center Court behind the Christmas Tree on the back right side
Q- May I just show up and wait in line?
A- Reservations are required. If you arrive without a reservation, the staff will do their best to book you into an open space, if available, or book you for a later day.
Q- Can I make an appointment at the set?
A- Yes, but it is best to make it online prior to coming to the set to assure a time that is convenient for you.
Q- Is there a cost to making an appointment with Santa?
A- The appointment includes your visit with Santa (2) 5×7 Prints and a Digital Download includes 4 image
files selected online via text (additional image files available online for purchase). Book your day of visit
on or before November 30 th for $39.95. Bookings for visits December 1 st – 24 th will be $49.95. Additional
prints will be available for purchase at the Santa set.
Q- What if I need to change my appointment after I book?
A-When you book an appointment you will create an account in the system. If you need to change your appointment, simply log into your account (click the “Existing customers click here” button) enter your email and password, and sign in. Click on the booking and “change booking” button.
Q- May I cancel my appointment?
A- There are no refunds or cancellations after you have booked your appointment or if you no-show. You will be able to log into your account and change your appointment while time slots are available.
Q- What if my child gets sick?
A- Please do not bring your child or any other family member that is showing symptoms of illness of any kind. You may log into your account and reschedule your appointment.
Q- Where do I park?
A- Parking near Larsen’s Steakhouse